Features, Benefits and Pricing

The Front Desk Studio:

• Staff can manage their appointments and work hours anytime, from anywhere

  Includes a stylish, professional web site with full e-commerce capabilities including shopping cart and secure payments
• Allows your clients to accurately schedule and reschedule their own appointments online 24 hours a day, 7 days a week
• Automatically sends appointment information to you and to your client which lowers the no-show rate
• Sends a reminder e-mail to your client 24-48 hours before the appointment (client chooses timeframe)
• Allows clients to view staff biographies and photos before scheduling an appointment
• Allows staff to print their calendars by the day or by the week
• Allows you to view and print a client contact list
• Allows you to send newsletter emails to all or a subset of your clients
• Allows you to sell products and services online
• Allows you to maintain notes about each client and appointment history for several days, months or years, as needed
• Allows staff to set and change working hours, holidays, vacation days online from anywhere, day or night
• Allows you to limit services to certain staff members
• Can dramatically cut the effort and costs related to handling appointments
• Provides a web site optimized for search engine placement
• Includes free upgrades to new releases as they are available
• Provides blogging tools so that you can post news and information to your web site
• Can optionally update social networking sites such as Twitter and Facebook
• Can automatically assign random staff member to appointments, if desired

• Sell products and services online

  Includes registration of your own domain name, such as www.yourbizname.com
• Includes up to 100 email addresses tied to your domain name, such as mary@yourbizname.com and info@yourbizname.com
• Includes spam fighting tools such as SpamAssassin and BoxTrapper
• Includes unlimited site transactions
• Includes two web site statistics programs (AWStats and Webalizer) so that you can track how many people visit your site, how they find you and what pages they view the most
• Provides periodic newsletters to help you stay informed of new features, maintenance events, etc.
• Provides technical support, available via phone, email or chat
• Requires no long term commitments
• Includes web site hosting
• Allows you to view daily, weekly and monthly availability in just one click
• Performs automatic daily backups
• Allows multiple service booking at the same time
• Includes a personalized site with your logo, colors, business information, and interactive Google map of your location
• Allows you to advertise and sell products and services while clients are scheduling their appointments
• Allows you to customize the registration confirmation and reminder emails
• Includes training sessions for company administrator and staff members
• Requires no technical knowledge to use other than basic Internet skills

Other optional services available

• Clients receive email appointment confirmations and an email reminder a day or two before their appointment

  e-Newsletter design and management
• Custom web site design
• Data entry services (to add products to shopping cart, for example)

Front Desk Studio Pricing

• One-time installation and setup: $495 (per business or organization)

Includes domain registration, domain transfer if required, software installation, system configuration of company information, staff information and first five products.  Also includes three half-hour training sessions — basic training for company administrator, basic training for staff members and and advanced features course. 

• Monthly subscription fee:

  1 seat: $29
  Additional seats: $5 each
  10 and over - please contact us for quote

  Includes monthly hosting of system, e-commerce platform to allow secure online sales of products and services, hosting of up to 100 email accounts, 24x7 access to appointments for both staff and clients*, free upgrades to new versions, daily data backups, toll-free phone support and web-based support, web site statistics, reports.
  

  *excluding occasional short maintenance windows